Our Company

Norcanna is the first and only Northern California e-commerce direct-to-you delivery service for the filling of your prescriptions. We are a nonprofit cooperative and our primary goal is to become your preferred source for relief of the many legitimate conditions for which your medical provider has prescribed cannabis as treatment.

Norcanna sources its product from the most experienced and passionate horticulturists found from behind the Redwood Curtain, in the fertile soils and greenhouses of Humboldt, Trinity and Mendocino Counties’ fabled hills and valleys. We work with master pharmacological gardeners whose experience precedes them, as well as Humboldt State University botanists whose research has achieved worldwide acclaim in the realm of cannabis cultivation.

Prior to purchase, our experts have ascertained the optimum levels of bud maturity, examining ripeness and inspecting for flaws, such as molds and mites that often infest even the most meticulous of growers’ harvests. These safeguards are in place to ensure that you receive impeccable quality from among the highly-varied products that have been harvested at the apex of their growth cycle. Our cannabis is top-shelf, with an A/B grading system, in which A is indoor, grown in both soil and hydroponically and B is of outdoor varietals. All our products are grown organically, using only natural soils, fertilizers and pesticides. Indoor varietals are cultivated exclusively in environmentally-controlled “smart” rooms, where all ambient conditions of the plants’ life cycle are stable and controlled. Quality control does not stop in our production facilities. We deliver only fresh product, sealed immediately after curing and trimming, from vacuum-sealed canisters, never stale. Equally import to protecting the product you receive, we also go to great lengths to protect your privacy by maintaining a safe, confidential, security-encrypted website when you order.

We are confident that your browsing experience will be enjoyable, user-friendly, simple and affordable. Many medical cannabis customers have had the distasteful experience of having to drive a seedy part of town, only to discover that the disheveled assistant behind the counter has never experienced proper customer service and therefore cannot possibly deliver on providing good customer care. Often upon arrival you are disappointed in not finding a genuine top-shelf selection and getting poor value for your money.


At Norcanna, our mission is to alleviate these issues and to do so in a discreet, professional, and consistent fashion. You will always be attended to by clean-cut, friendly and compassionate staff and the product will be of unbeatable quality and price. Delivering to you the most effective medicine, privately, cost-effectively and from professional, courteous, and reputable staff is what sets us apart from any other sources in Northern California. As an added bonus, our members will benefit from pricing that reflects the huge savings of not needing to maintain a brick and mortar dispensary. For the most fragrant, crystalline, and hairiest medical cannabis, delivered to you directly, contact Norcanna to find out how you can become a member of the easiest, highest-quality, and most competitively-priced nonprofit cannabis dispensary in the Valley – straight from the fog belt of the North Coast to you, where it isn’t just the redwoods that thrive!

Membership Rules and Guidelines

Our policies are designed to create a safe and fair environment for all

NORCANNA members.


You must have a valid, unexpired recommendation from a California Licensed

Medical Physician for an appropriate disease, condition or disorder that

allows for the use of Medical Marijuana. If you do not yet have a

physician’s recommendation, please see the link provided or email us

for a list of compassionate physicians who can provide you with one.


Please present the following documents to our

Concierge/driver every time you obtain Medical Cannabis delivered from us:

1. California Driver License / California ID /other

California State-issued ID card or Federally Issued ID Card (Military /

Geneva convention government I.D / Bureau of Indian Affairs /

Permanent Resident Card


2. Medical Marijuana Card (DHS CARD)


your unexpired original Physician’s Recommendation


Cash Only at this time.


Cash only at this time.


NORCANNA, LLC collects and remits California Sales Tax on each


You may add gratuity (tips) to any order, at any time.


Medication is for personal use only. Resale, sharing or redistribution of

medication obtained from NORCANNA is strictly prohibited, and illegal. Any

indication to the contrary will result in immediate expulsion and

termination of your collective membership privileges.

Impersonation of another human under false pretense is also illegal and punishable by law.

One medical ID per patient will be allowed.


You must be at least 18 years of age to become a member of



Do not drive under-the-influence of any substance that may impair

your motor skills. This includes Medical Cannabis.

It is illegal in the State of California to operate a vehicle while smoking any controlled substance.


Use of street slang terms ( trees, dank, rope, fire, weeds, nugs,

purps….)  in emails, telephone conversations or in the presence of our

concierges is prohibited and may result in denial of services. This is

medical cannabis and should be treated as such. Please keep in mind

that as a patient, you are a walking billboard for the medical cannabis industry.


Telephone calls from blocked numbers are prohibited and will not be

answered. You can always leave a message and number and we will

contact you back ASAP.

* Please note: The minimum order for free delivery is $65.00


There is no charge for delivery if the order is a minimum of $65.00

There is a $5 delivery fee added to any order less than $65.00

There is a $10 delivery fee added to any order that is considered to be “extremely outlying” by Norcanna staff.

(We will let you know if your location warrants a $10 delivery fee.)


Please refrain from telephone conversations while our concierge is at

your location.

Be respectful of your neighbors, as we are.


Our Delivery Concierges are professional and on a strict time schedule.

Please be respectful of our Delivery Concierge as there may be other patients waiting for delivery.


Please be at your destination to receive your order when you are

expecting arrival of our concierge. Expect a courtesy call 15-20 minutes prior to

delivery time to verify that you are available. If you are not available at

the set time then please call us 1-877-420-2015 or email us to let us

know. Norcanna will do the same for you.

Direct additional questions on our “Contact Us” tab or to our email


or simply call or fax in any questions to


The above email address is constantly monitored, secure and

protected from spambots.

-Delivery Hours-

Delivery hours are subject to change

-Standard hours of operation are-

Monday through Friday from 10:00AM to 9:00PM.(We take our last delivery at 9:00pm)

Saturday and Sunday from 10:00AM to 4:00PM


Let us know if you need a “Special Location” drop-off at the time of your initial verification.

NorCanna budtenders and delivery drivers are committed to excellent customer service and good business ethics.

(10:00 AM-09:00 PM) View Details